LEGAL NOTICE
This Mamie Clafoutis site is provided as a service to its visitors. Mamie Clafoutis reserves the right to modify, add or delete any information or element from this site, at any time and for any reason.
DECLARATION
1.1. We recognize that privacy is everyone’s business and, for this reason, we are committed to maintaining the confidentiality of our users’ information. This Privacy Policy explains not only how we collect, share and use any information related to your personal data when you use our website or when you fill out one of our forms, but also how you can access, update or take control of your personal information.
1.2. By using this site, you agree to this privacy policy.
DEFINITION
2.1. “Personal information” is information recorded about an identifiable individual, excluding any information that is not considered as such under privacy laws.
2.2. “Personal information protection laws” means the Act respecting the protection of personal information in the private sector, L.Q. P-39.1 and the Act respecting the protection of personal information and electronic documents, L.C. 2000, C.5. As well as their respective implementing regulations.
2.3. “Privacy Policy” means this Privacy Policy for the collection, use, disclosure, retention and destruction of Personal Information in accordance with privacy laws.
DISCRETIONARY POWER
Certain provisions of this Privacy Policy may exceed regulatory requirements. In such circumstances, we have complete discretion to apply them.
USE OF PERSONAL INFORMATION
4.1. For the purposes of this Privacy Policy, personal information is information about you that can be used to identify you. When you interact with us through our website, we may collect personal information such as, but not limited to:
4.1.1. Full name, age, date of birth, gender and marital status (if applicable);
4.1.2. Postal addresses for billing and delivery;
4.1.3. Payment information such as credit/debit card numbers, security code numbers and other related billing information;
4.1.4. Telephone numbers (including cell phones) and email addresses;
4.1.5. Cookies, if you choose to accept them when visiting our website;
4.1.6. Username and password;
4.1.7. Information collected when viewing our website, your IP address, operating system and browser type, device type and time zone setting;
4.1.8. The date and time of your visit to our website;
4.1.9. The pages of our website that you access;
4.1.10. The documents you have viewed and any other correspondence with us;
4.1.11. Any other information relevant to the services we provide.
COOKIES
5.1. Our website uses cookies. A cookie is a small piece of information that is stored on a computer for the purpose of identifying that browser during interaction on the website. Cookies may be used to store things such as user IDs and preferences. Our service providers use cookies and these cookies may be stored on your computer when you visit our website.
5.2. Cookies are considered “persistent” when stored by a web browser. These cookies remain valid until their set expiry date, unless the user has deleted them before said expiry date. Cookies are considered “session cookies” in the event that they expire at the end of the user’s session when the browser is closed. Although cookies generally do not contain information that personally identifies a user, personal information that we store about a user may be linked to the information stored in and obtained from cookies.
5.3. On our website we use cookies to:
5.3.1. Identify you when you visit our website;
5.3.2. Help us manage the content of our website;
5.3.3. Help creators manage content when organizing and updating the website;
5.3.4. Store information about your preferences and personalize our website for you;
5.3.5. Use them as part of security measures used to protect user accounts, including to prevent fraudulent use of login information, and generally to protect our website and services;
5.3.6. Help us analyze the use and performance of our website and services;
5.3.7. Manage the promotion of our services, in order to generate interest and engagement.
5.4. If you do not wish cookies to be used, your browser options can be configured to refuse cookies and/or delete them.
INFORMATION COLLECTED AND THEIR PURPOSE
6.1. Personal information will only be collected with your consent, such as information provided to us voluntarily through our website. We strongly believe in minimizing the data we collect and limiting its use and purpose to that for which we have received permission, to that which is necessary to provide the services you purchase or interact with , or as may be required or permitted for legal compliance, governmental request, court order or other legal purposes.
6.2. Personal information to manage our business and maintain and develop other relationships. Collecting this information allows us to better understand the visitors who come to our website and the content on our website that is of interest to them. The purposes for which we collect personal information include, but are not limited to:
6.2.1. Respond to your requests, comments or questions;
6.2.2. To process orders or receive information about our website, services or products;
6.2.3. To improve the content, appearance and usefulness of the website and to track our visitors’ use of the site for internal investigative purposes;
6.2.4. Provide all necessary notices and inform our users of updates to the website;
6.2.5. With your consent, to send offers, announcements or email newsletters to your email address and help us create content most relevant to you;
6.2.6. To carry out our obligations arising from a contract entered into between you (the user) and us;
6.2.7. Management analysis, forecasting, business planning and transactions, ensuring our compliance with applicable laws and regulations;
6.2.8. For research, statistical and other purposes (such as improving our website, products and services) or measuring the effectiveness of our advertising.
6.3. If we need to use or disclose your personal information for a purpose other than that described herein, we will obtain your consent before using or disclosing the personal information.
DATA STORAGE AND SECURITY
The personal information we collect is stored on our servers. Once we receive personal data from you, we will use strict procedures and take reasonable administrative, technical and physical safeguards to protect such information against misuse, loss, unauthorized access, modification or disclosure in order to guarantee the confidentiality of personal data.
7.1. We have implemented customary security measures that are appropriate to the sensitivity of the information collected, including physical, organizational and technological measures. These measures restrict access to your personal data to anyone who is not authorized to have access to it.
7.2. We will limit access to personal information about you to those employees who need the information to provide products or services to you. Personal information will only be used or disclosed for the purposes for which it was collected with the consent of the interested parties and will be retained for as long as necessary to serve those purposes.
7.3. Notwithstanding the foregoing, you should be aware that no transmission of information data or other publicly available communications networks over the Internet can be guaranteed to be 100% secure and that, therefore, we cannot ensure or guarantee the security of this information.
RESPONSIBILITY
8.1. We are responsible for the personal information collected from our users. In order to properly control the information processed, stored and used. We have appointed WordPress Complianz to ensure our compliance with privacy laws.
8.2. Maison Mamie Clafoutis
8.2.1. Address: 2740 Rue Angus, H2H 1P3, Montréal, Québec
8.2.2. Phone: 514 903 5558
8.3. Designated contact:
8.3.1. Name: Joseph Sabatier
8.3.2. Address: 2740 Rue Angus, H2H 1P3, Montréal, Quebec
8.3.3. Phone: 514 903 5558
DISCLOSURE AND STORAGE OF YOUR PERSONAL INFORMATION
9.1. We will not sell, rent, or otherwise dispose of your personal information to third parties, except as provided for in this Privacy Policy or individually agreed to in a separate agreement.
9.2. Any complaints, questions or issues of which we become aware that violate this Privacy Policy will be treated confidentially. However, certain disclosures may be necessary to resolve issues and implement appropriate solutions.
9.3. We retain Personal Information that we collect from you when our business is ongoing and we need to do so, for example, to provide you with a service you have requested or to comply with applicable legal, tax or accounting requirements. We keep your Personal Information in a form that allows us to identify you for as long as necessary to fulfill the purposes for which we process your data and do not store your data for any longer unless we need to comply with applicable laws.
9.4. Personal information that is no longer necessary to fulfill the identified purposes will be destroyed, erased or made anonymous.
ACCESS TO YOUR PERSONAL INFORMATION
10.1. You have the right to access, update, and correct inaccuracies in personal information in our custody and control, subject to certain exceptions provided by law. You may request (i) that we correct or update this Personal Information; or (ii) such Personal Information is unsubscribed from the email marketing database.
10.2. If you wish to update your Personal Information, we invite you to contact us by any method provided in section 8.2. When you contact us, we may ask you for personal information to verify your identity and ensure that we process your request correctly.
10.3. If you request deletion of your Personal Information and such data is necessary for the products or services you have purchased and/or used, the request will only be honored to the extent that it is no longer necessary for the services purchased and/or used, or required for commercial purposes or for legal or contractual record keeping requirements.
10.4. In case you have given your consent to the collection and use of your personal information, you may withdraw your consent.
FAILURE TO PROVIDE PERSONAL INFORMATION
11.1. Where we need to collect personal information by law or in order to provide our services and you do not provide the requested information, we may not be able to provide the services for which you have engaged us. In these circumstances, we may need to cancel our agreement or contract.
11.2. We will notify you in the event of cancellation due to failure to provide personal information.
TRANSPARENCY
12.1. We are committed to being transparent about the Personal Information we collect, use and store. We invite you to contact us using any of the methods provided in Section 8.2 with any questions you may have.
MODIFICATION TO THIS PRIVACY POLICY
13.1. This policy comes into force from April 8, 2021 and replaces all previous versions.
13.2. We reserve the right to modify this privacy policy when necessary and without notice. We therefore encourage you to refer to this policy regularly.